Twitter apps are still broken and Musk is still silent

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Days later, developers have no idea why their apps mysteriously stopped working. They haven’t heard back from the company.

It’s been a few days since pretty much every major third-party Twitter client broke, and developers say they still haven’t heard anything from the company about what’s going on. The issues seemed to begin on Thursday evening, with some users reporting that they were getting errors related to authentication.

The silence from the company has been pretty much complete. “Still no official/unofficial info from inside Twitter,” said Tweetbot co-creator Paul Haddad in a Mastodon post. “We’re in the dark just as much as you are,” read a Friday blog post from Iconfactory, the company behind Twitterific.

As of Sunday afternoon, there haven’t been any tweets about the plight of third-party apps from either the official Twitter account, the Twitter Support account, or Elon Musk. (So much for “transparency builds trust.”) The company doesn’t have a communications department that we could ask about the issue directly.

Apps like Twitterific have since started displaying a notification to users to address the outage. “Twitterific users are currently unable to access the service,” the notice reads. “This may just be a temporary bug; it may be a more serious issue.” The Tweetbot app displays a similar message.

There’s been speculation from Twitter users, developers, and some news outlets that this is a move from Twitter to shut down third-party clients altogether. However, a Saturday report from The Information appears to confirm that the outage is deliberate. In internal messages viewed by the outlet, a senior software engineer says, “Third-party app suspensions are intentional” in a Slack channel dedicated to Twitter outages and other disruptions.

According to The Information, another employee asks when they can get a list of “approved talking points” in response to complaints about third-party apps not working on Friday. A product marketing manager reportedly replies by saying that Twitter has “started to work on comms,” but that they aren’t sure when that information will be ready to share with developers.

Haddad says his company will be operating under the assumption that the outage is on purpose, and the Iconfactory post points out the possibility of “a new (seemingly unstated and unannounced) policy that is only being applied to apps with large numbers of users.”